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Job Description

Involves handling outbound Calls and resolving customer queries.

Involves updating customers on latest information on a product or service.
Should be comfortable work in Shift Basis.
Should have excellent communication skills.
Should be patient enough to handle any kind of customer queries.
Attractive incentives and perks depending upon the individual's performance would be rewarded.
Involves interacting with US Customers (Night Shift).

Requisites:

· Education Qualification: Any Graduate/ Post Graduate/Diploma(2+3yrs)

· Building a rapport with customers.

· Age criteria: Restricted up to 32 years.

· Candidates with relevant experience in a voice based

International or domestic Call centre will be an advantage to consider.

· Involves working in Night shifts.

· Excellent Communication Skills.

NOTE: Position open only for Local candidates (Chennai)

For further Clarification feel free to walk-in (10am to 3pm) at Next or call us:

NEXT,

626, JVL Plaza, 1st floor,Teynampet, Annasalai,Chennai-600018

Tamilnadu.

Contact Number: 044 –32002628

Email-ID: [HIDDEN TEXT]

Contact Person: vaishnavi

About Company
Our Client is Chennai’s first ever outsourced multimedia BPO center, with facilities that engage state-of-the-art infrastructure, contemporary work environs and features, best-of –breed-technology and a well trained, highly efficient workforce, with vertical and horizontal growth prospects. They handle Soft Collection Management and European & North American Payment Management in the form of bills payable & receivable. The ability to access remote databases, integrate databases and external dialers to get remote calling capability and remote call center integration makes our Client to offer flexible resources and operational process implementation.

Additional Information

Experience: 0 - 2 years
Education: Any graduate
Job Category: Call Centre, BPO, Customer Service
Job Location: Chennai
Key Skills: “Customer support executive”, “Call center”, “Fresher”, “2007 Pass out”, “good communication skills”, “Telecalling”, “Telemarketing”, “Telesales”, “Voice”, “Inbound”, “Out bound”.
Job Ref code: cse08

Industry: IT Enabled Services
Role: • Fresher • Technical Support Executive ( voice) • Customer Service Executive (Voice)

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